Guide 5 · Everyone

Logging In, Logging Out & Changing Your Password

Log in

  1. Go to the app and click Log In.
  2. Enter your email and password, then click Log In.

Members land on My Requests; Group Leaders and Admins land on Manage Requests. First time, or were you given a temporary password? See Guide 4 – First Login (Member). Forgot your password? See Guide 6 – Forgot Password (Member).

Log out

  • Click your name (top right) → Log Out.
  • For your privacy, you're logged out automatically after 15 minutes without using the app. A minute before, a box offers Stay logged in. If you're logged out, just log in again.

Change your password

  1. Click your name (top right) → Change Password.
  2. Enter your current password, then your new password (at least 8 characters) twice.
  3. Click Save Password.

Wrong email or password? You'll see "Email or password is incorrect." After several tries in a few minutes, wait a moment before trying again.