Connect Group · Member guide
The member journey, start to finish
From asking for an account to sharing how a prayer was answered: what the member does, what the app does in response, and where a Group Leader steps in.
Start
Step
Decision
End point
Next step
Email sent
What the member can do at each status
| Status | Who can see it | Edit | Remove | Mark answered |
|---|---|---|---|---|
| New | Only the member and Group Leaders, until a leader reviews it | Yes | Yes | Not yet |
| In Prayer | Everyone, on “Needing prayer” | No | Yes | Yes, with an optional story |
| Answered | Everyone, on “Answered prayers” | No | No | Already answered |
| Archived | Everyone, under “Include answered & archived” | No | No | No |
| Removed | Taken down by a Group Leader | No | No | No |
Any time, from any page
Forgot password
Forgot password?→Leader resets it→Emails a temporary password→First login again
The old password keeps working until the reset.
Log In page · Guide 6Change password
Click your name (top right), then Change Password. Enter the current password and a new one (8+ characters) twice.
Your name menu · Guide 5Log out, and the 15-minute timeout
- Click your name (top right), then Log Out.
- After 15 minutes without using the app you’re logged out automatically. A minute before, a box offers Stay logged in.
- Wrong email or password several times in a few minutes means a short wait before trying again.
Browse the group’s requests
- Needing prayer (default): requests being prayed for now. Urgent ones are first.
- Answered prayers: requests marked answered, with how they were answered.
- Include answered & archived: everything, plus a category filter.
Special case
A Group Leader marks it answered
Normally the member marks their own prayer answered. If a leader does it instead, My Requests shows “A Group Leader marked this answered!” and the member gets one chance to share how it was answered.
Guide 13
Mistakes
Need to undo something?
Contact your Group Leader. They can move it back to New so you can edit it.